Refund policy
Return & Exchange Policy
At Saved & Unashamed, we appreciate your support and are committed to providing high-quality products. Please review our policy before placing your order.
Returns
All sales are final. We do not accept returns or offer refunds for change of mind, or buyer's remorse.
Please review sizing information carefully before completing your purchase.
Exchanges
We gladly accept exchanges for a different size of the same item, subject to product availability.
To be eligible for an exchange:
- You must contact us within 14 days of receiving your order.
- The item must be unworn, unwashed, unused, and in its original condition with all original tags and packaging.
- Customers are responsible for shipping costs associated with sending the item back unless the exchange is due to our error.
If the requested size is unavailable, we may offer store credit or another suitable solution at our discretion.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will make it right as quickly as possible.
Contact Us
If you have any questions or need to request an exchange, please contact us before sending your item back.
Thank you for supporting Saved & Unashamed.